Our mission is to give the customer a voice so that companies provide a better experience

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collected searches

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monthly shots

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monthly shots

proven success

Large brands in Brazil and Latin America use SoluCX to send transactional satisfaction surveys in order to identify needs for improvement in their processes

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annual surveys

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of monthly shots

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major brands

Success
proven

Large brands in Brazil and Latin America use SoluCX to send transactional satisfaction surveys in order to identify needs for improvement in their processes

Examination logo

“The biggest challenge of using NPS is the culture, make the whole company understand the importance of service, in a dynamic that must start with top leadership”, says Tiago Serrano

G1 logo

Today the company is healthy, is growing at a fast pace and what we need now is to ensure that growth doesn’t stop so soon and has a strong impact…

Startse logo

With a modern and effective tool, , which integrates the traditional Net Promoter Score (NPS) with artificial intelligence, SoluCX seeks to create a closer and lasting relationship…

Brazil Retail Logo

The SoluCX tool integrates the traditional NPS (Net Promoter Score) to artificial intelligence to assess shopping experiences in the retail market. currently, to 1…

Partners

Nexus logo
Innovative Brazil Logo
Inovabra logo
Liga Ventures logo
Itaú cube
SoluCX Headquarters

Mission

Our mission is to give voice to the customer so that companies provide a better experience.

Eyesight

To be the company that offers the satisfaction survey with the highest volume of responses, using technology and pleasant forms. To be the best satisfaction survey platform for companies, reducing stress in the implementation, eliminating manual processes and facilitating access to the results collected.

Values

Commitment to companies, co-workers and customers

Valuing features by being simple and without unnecessary luxuries.

People's self-development, especially by education through work, ensuring the organization's survival, growth and perpetuity.

Entrepreneurship to generate continuous product improvements, internal processes and work environment.

Focus on results that add value to the organization.

Transparency with customers and colleagues when dealing with problems

Understand the business and product seeking authority on the topic in which we operate

Customer success starts with customer success collaborators

Be part of our team! Work in a place where you can make the difference. If you are interested in any of the available positions, sign up!

SoluCX collaborators

Executive Team

Tiago Serrano

Tiago Serrano

CEO e Co-Founder

Yuzo Tamaru

Yuzo Tamaru

Head of Design e Co-Founder

Luis Rodolfo

Luis Rodolfo

Head of Sales e Co-Founder

Israel Cunha

Israel Cunha

Mgr. of IT Operations e Co-founder

Daniel Ferreira

Daniel Ferreira

CTO

Alexandro Gatti

Alexandro Gatti

COO

Marcelo Gunji

Marcelo Gunji

CFO