Let the machine work for you

Save your operational time, analyze and sort comments in an automated way

Machine Learning

Benefits

Strategic vision

Get it in a few clicks and in real time, all consolidated results

Intelligence in Portuguese

Enjoy the efficiency of a machine trained in your native language.

Cost reduction

Save your time and let the machine work for you

Smartly manage your customer experience

Our system relies on artificial intelligence to understand and classify high volumes of customer experience information, so you can act quickly and assertively

Machine Learning
made for you

We combine human intelligence with the machine to train customized models by business segments and in your native language.

Machine Learning Evolution

Constant evolution

Machine learning features are adaptive and constantly evolve with each new assessment, being able to reach up to 96% of assertiveness.

Manage the experience

of your customers smartly

How does it work?

All comments are interpreted and embedded in the motivators (likes & dislikes) available in the system. In this way the comments become numbers and it is possible to follow them as indicators, and not in the subjectivity of a word cloud or tag system without evolution tracking.

Our machine learning works as a comment classifier, where the collected phrase is broken into several pieces. When this information goes through our trained model, it automatically classifies and identifies the feelings associated with that opinion, which is transformed into verbatins to facilitate the diagnosis of respondent satisfaction.

All comments are interpreted and embedded in the motivators (likes & dislikes) available in the system. In this way the comments become numbers and it is possible to follow them as indicators, and not in the subjectivity of a word cloud or tag system without evolution tracking.

Artificial intelligence