Category: NPS

NPS Benchmark: what is a good NPS?

NPS Benchmark: What is a good NPS?

Marcela Muller 23/07/2021

Sample error for satisfaction surveys

Marcos Gonçalves 23/02/2021

Neutrals in NPS

The impact of neutral clients and patients on the NPS

Alex Pereira 27/01/2021

Learn how to calculate the impact of NPS on the CAC and LTV ratio [Calculator]

Alex Pereira 31/08/2020

Patient Experience Journey

Startup SoluCX innovates in the management of Athena Saúde's patient experience

Alan Lima 10/06/2020

How is the NPS in the health segment

How is the NPS in the health segment?

Alan Lima 05/06/2020

What is NPS

What is NPS: Net Promoter Score, the Customer Loyalty indicator

Tiago Serrano 16/12/2019

Marcelo Linhares explains why Magazine Luiza is what it is (tip: has to do with NPS)

Filipe 17/05/2019

NPS: the method that was born at Harvard and became indispensable in retail

Filipe 07/11/2018

How to set NPS goals

How to set NPS goals (Net Promoter Score)?

Filipe 07/11/2018

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Categories

Benchmark NPS

Find out which are the best rated companies in Brazil.

Retail E-commerce

Department store

Health insurance