Biblioteca SoluCX

A fonte de estudo para o profissional de CX

Inovação

MBA em ESG e IMPACT

MBA em ESG e IMPACT – Exame Academy Português

A Exame Academy, braço de educação da Exame, maior revista de negócios do país, tem o prazer de anunciar parceria com a Trevisan Escola de Negócios. Nossos anos de experiência premiando as melhores instituições de ensino do país permitiram conhecer a fundo cada uma delas.

What the democratisation of artificial intelligence (AI) means for customer experience

What the democratisation of artificial intelligence (AI) means for customer experience – Adrian Swinscoe English

In this interview Matthew Nolan joins us today to talk about the democratisation of artificial intelligence (AI), what that means, the benefits and risks associated with that and some practical advice for leaders and practitioners looking to improve the experience that they deliver to their customers.

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